Return Policy
Return Portal
Handbags, jewelry and sale items are FINAL SALE. We provide multiple current images of each item and have done our best to represent them accurately. We are a re-sale shop so these items are gently used and are in the condition represented in the photos. Therefore, the sale of jewelry and handbags are AS IS and as represented on the website.
We do allow returns for fit reasons for items that need to be tried on, like clothing or shoes. Please go through our return portal to initiate your return. If you have futher questions you can contact Denver@shopcommonthreads.com. Returns must then be initiated within 7 days to receive a refund. We utilize the tracking of shipments to verify when packages have been delivered so delivery date will be used when determining return eligibility.
To initiate a return, visit our Return Portal.
What is Checkout+?
Checkout+ is an optional add-on available at checkout that provides both free return shipping and package protection for your order.
If you opt into Checkout+, you can return any item in your order for a refund at no additional cost. If you choose not to purchase Checkout+, you can still return your items, but you’ll be responsible for the cost of the return shipping label.
Checkout+ is not available outside of the U.S.
Final Sale Items
- Jewelry
- Bags
- Scarves
- Accessories
- Watches
- Sale Items
- Classes
- Gift Cards
Common Threads is not responsible for lost, damaged or stolen packages that may occur during the return shipment process. Refunds are issued to your original payment method.
Please mail your return to:
Common Threads Denver
1575 S. Pearl St.
Denver CO 80210