Common Threads FAQs
We accept a range of brands from Free People to luxury designer like Gucci, Chanel’s, Dior and more! To be the most up to date with the brands we are currently carrying, check out our brands we love page!
We accept a range of brands from Free People to luxury designer like Gucci, Chanel’s, Dior and more! To be the most up to date with the brands we are currently carrying, check out our brands we love page!
Yes. Every item sold by Common Threads is pre-owned or consigned unless otherwise noted. Each piece is inspected before being offered for sale.
Yes. Every item sold by Common Threads is pre-owned or consigned unless otherwise noted. Each piece is inspected before being offered for sale.
New arrivals are added regularly as new consignments arrive. In-store we put out 150-200 new items daily. Because many items are one-of-a-kind, we recommend shopping often or signing up for email updates!
New arrivals are added regularly as new consignments arrive. In-store we put out 150-200 new items daily. Because many items are one-of-a-kind, we recommend shopping often or signing up for email updates!
Every designer handbag is verified using original documentation when available or authenticated through trusted third-party authentication services before being offered for sale. This helps ensure customers can shop luxury brands with confidence.
Every designer handbag is verified using original documentation when available or authenticated through trusted third-party authentication services before being offered for sale. This helps ensure customers can shop luxury brands with confidence.
Many designer handbags include receipts, original tags, or certificates from recognized authentication providers when available. Availability varies by item.
Many designer handbags include receipts, original tags, or certificates from recognized authentication providers when available. Availability varies by item.
Each listing includes detailed descriptions and current photographs that accurately represent the item's condition. Since every item is pre-owned, normal signs of wear may be present and are disclosed whenever possible.
Each listing includes detailed descriptions and current photographs that accurately represent the item's condition. Since every item is pre-owned, normal signs of wear may be present and are disclosed whenever possible.
Shipping is a flat rate of $10, with complimentary shipping available on qualifying orders over $300 before tax.
Shipping is a flat rate of $10, with complimentary shipping available on qualifying orders over $300 before tax.
Yes. Once your order ships, you'll receive tracking information so you can monitor your delivery.
Yes. Once your order ships, you'll receive tracking information so you can monitor your delivery.
Currently, Common Threads only ships within the United States.
Currently, Common Threads only ships within the United States.
Orders will be processed within 48 hours and items should be received within 5-8 business days. Tracking numbers are available upon request. We ship anywhere in the United States via USPS for a flat $10 fee.
Orders will be processed within 48 hours and items should be received within 5-8 business days. Tracking numbers are available upon request. We ship anywhere in the United States via USPS for a flat $10 fee.
Contact Common Threads within 24 hours of delivery to notify the team of your return request. Eligible items must be shipped back within seven days.
Contact Common Threads within 24 hours of delivery to notify the team of your return request. Eligible items must be shipped back within seven days.
Unfortunately, no. Due to increased online sale fraud, items purchased online are only available for shipping.
Unfortunately, no. Due to increased online sale fraud, items purchased online are only available for shipping.
We are, primarily, a brick-and-mortar shop, and we only have one of everything, so it is possible that items purchased online could be simultaneously purchased in store. In the VERY RARE case that this happens, we do give priority of the sale to the in-person customer. We will notify you via email if your item is no longer available, and provide an immediate full refund.
We are, primarily, a brick-and-mortar shop, and we only have one of everything, so it is possible that items purchased online could be simultaneously purchased in store. In the VERY RARE case that this happens, we do give priority of the sale to the in-person customer. We will notify you via email if your item is no longer available, and provide an immediate full refund.
Handbags and jewelry are FINAL SALE. We provide multiple current images of each item and have done our best to represent them accurately. We are a re-sale shop so these items are gently used and are in the condition represented in the photos. Therefore, the sale of jewelry and handbags are AS IS and as represented on the website.
We DO allow returns for fit reasons for items that need to be tried on, like clothing or shoes. Please let us know within 24 hours of receipt if you intend to return the item. Items must then be shipped to us within 7 days to receive a refund. We utilize the tracking of shipments to verify when packages have been delivered so delivery date will be used when determining return eligibility. Return shipping is the responsibility of the customer.
Please mail your return to:
Common Threads Denver
1575 S. Pearl St.
Denver CO 80210
Handbags and jewelry are FINAL SALE. We provide multiple current images of each item and have done our best to represent them accurately. We are a re-sale shop so these items are gently used and are in the condition represented in the photos. Therefore, the sale of jewelry and handbags are AS IS and as represented on the website.
We DO allow returns for fit reasons for items that need to be tried on, like clothing or shoes. Please let us know within 24 hours of receipt if you intend to return the item. Items must then be shipped to us within 7 days to receive a refund. We utilize the tracking of shipments to verify when packages have been delivered so delivery date will be used when determining return eligibility. Return shipping is the responsibility of the customer.
Please mail your return to:
Common Threads Denver
1575 S. Pearl St.
Denver CO 80210
Consigning FAQ
It's simple! Bring us your best designer and contemporary women's clothing, shoes, handbags, and accessories. If we accept your items, we'll price and merchandise them in our stores. When an item sells, you receive 50% of the selling price.
It's simple! Bring us your best designer and contemporary women's clothing, shoes, handbags, and accessories. If we accept your items, we'll price and merchandise them in our stores. When an item sells, you receive 50% of the selling price.
No. We are a consignment store only. You earn money as your items sell, we do not purchase inventory upfront.
No. We are a consignment store only. You earn money as your items sell, we do not purchase inventory upfront.
We specialize in luxury, designer, and sought-after contemporary brands in excellent condition. We look for current, stylish pieces that are resale-ready.
Check out our Brands We Love page for a complete list of accepted brands.
We specialize in luxury, designer, and sought-after contemporary brands in excellent condition. We look for current, stylish pieces that are resale-ready.
Check out our Brands We Love page for a complete list of accepted brands.
Items should be:
- Clean and freshly laundered
- In excellent condition
- Free of stains, odors, holes, excessive wear, and pet hair
- Current styles (generally sold within the last two years)
Items should be:
- Clean and freshly laundered
- In excellent condition
- Free of stains, odors, holes, excessive wear, and pet hair
- Current styles (generally sold within the last two years)
We do not accept:
- Men's clothing
- Bridal or formalwear
- Costumes
- Most vintage clothing (unless it's luxury designer)
- Damaged or heavily worn items
We do not accept:
- Men's clothing
- Bridal or formalwear
- Costumes
- Most vintage clothing (unless it's luxury designer)
- Damaged or heavily worn items
Denver: Yes. Appointments are required for first-time consignments.
Boulder: Please check with the store for current intake procedures.
Returning consignors at the Denver location may also be eligible for our Drop & Go program when available.
Denver: Yes. Appointments are required for first-time consignments.
Boulder: Please check with the store for current intake procedures.
Returning consignors at the Denver location may also be eligible for our Drop & Go program when available.
Appointments are limited to 25 items per 15-minute appointment so our buyers can carefully review everything.
Appointments are limited to 25 items per 15-minute appointment so our buyers can carefully review everything.
Drop & Go is available for returning consignors when intake is open. The only difference between a Drop&Go and an appointment is that we will automatically donate any items we do not take from a Drop&Go.
Simply drop off up to 25 items at the Denver location, and our team will review them later. Because space varies throughout the week, Drop & Go availability may open or close depending on inventory, so check our website banner or call ahead before stopping by.
Drop & Go is available for returning consignors when intake is open. The only difference between a Drop&Go and an appointment is that we will automatically donate any items we do not take from a Drop&Go.
Simply drop off up to 25 items at the Denver location, and our team will review them later. Because space varies throughout the week, Drop & Go availability may open or close depending on inventory, so check our website banner or call ahead before stopping by.
Your items remain on the sales floor for 30 days in Denver and 45 days in Boulder.
You can always monitor your items and consignment dates through your consignor portal.
Your items remain on the sales floor for 30 days in Denver and 45 days in Boulder.
You can always monitor your items and consignment dates through your consignor portal.
At the end of your consignment period, you're welcome to request your unsold items back.
Simply email the store before your return deadline. We'll schedule a pickup window for you.
Items that are not requested are donated to our nonprofit partners.
At the end of your consignment period, you're welcome to request your unsold items back.
Simply email the store before your return deadline. We'll schedule a pickup window for you.
Items that are not requested are donated to our nonprofit partners.
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
As soon as an item sells, your share is automatically added to your account.
You can receive payment by:
- Cash
- Check
- Direct deposit
- Store credit (which also receives an additional discount on full-priced merchandise)
As soon as an item sells, your share is automatically added to your account.
You can receive payment by:
- Cash
- Check
- Direct deposit
- Store credit (which also receives an additional discount on full-priced merchandise)
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
We carefully curate our inventory based on current trends, seasonality, store needs, and existing inventory. Even beautiful items may not be the right fit at a particular time.
Please don't take it personally, our inventory changes every day.
We carefully curate our inventory based on current trends, seasonality, store needs, and existing inventory. Even beautiful items may not be the right fit at a particular time.
Please don't take it personally, our inventory changes every day.
Yes! We accept fine jewelry, fashion jewelry, handbags, scarves, belts, watches, and other accessories in excellent condition.
Luxury handbags may require authentication.
Yes! We accept fine jewelry, fashion jewelry, handbags, scarves, belts, watches, and other accessories in excellent condition.
Luxury handbags may require authentication.
Yes, as long as the items are being consigned under your account and any required paperwork is completed.
Yes, as long as the items are being consigned under your account and any required paperwork is completed.
Our consignors evaluate every handbag based on several factors, including brand, condition, age, style, demand, and authenticity. We also consider whether the bag is currently trending and how it fits with what our customers are shopping for. Even classic luxury styles are reviewed based on current market demand and our existing inventory.
Our consignors evaluate every handbag based on several factors, including brand, condition, age, style, demand, and authenticity. We also consider whether the bag is currently trending and how it fits with what our customers are shopping for. Even classic luxury styles are reviewed based on current market demand and our existing inventory.
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
The best resale items are in excellent condition, freshly cleaned, and from brands our customers actively seek. We look for pieces that are stylish, well cared for, and appropriate for the current season. Original packaging, dust bags, or authenticity cards can add value for certain luxury items but are not always required.
The best resale items are in excellent condition, freshly cleaned, and from brands our customers actively seek. We look for pieces that are stylish, well cared for, and appropriate for the current season. Original packaging, dust bags, or authenticity cards can add value for certain luxury items but are not always required.
Our inventory changes with the seasons so shoppers can find what they're looking for at the right time of year. That means we typically accept sweaters and coats during fall and winter, while dresses, sandals, and lightweight pieces are accepted during spring and summer. Consigning items at the start of the appropriate season gives them the best opportunity to sell.
Our inventory changes with the seasons so shoppers can find what they're looking for at the right time of year. That means we typically accept sweaters and coats during fall and winter, while dresses, sandals, and lightweight pieces are accepted during spring and summer. Consigning items at the start of the appropriate season gives them the best opportunity to sell.
Luxury Authentication FAQ
Yes. Authentication services are available by appointment only at our Denver location. Scheduling an appointment allows our team to dedicate the time needed to thoroughly evaluate your luxury items.
Yes. Authentication services are available by appointment only at our Denver location. Scheduling an appointment allows our team to dedicate the time needed to thoroughly evaluate your luxury items.
Each 30-minute authentication appointment includes up to three handbags or wallets. If you have additional items, please book another appointment or contact us to discuss your needs.
Each 30-minute authentication appointment includes up to three handbags or wallets. If you have additional items, please book another appointment or contact us to discuss your needs.
Authentication services are priced as follows:
- $35 per handbag or wallet
- $65 per Hermès item due to the additional verification required
If you're consigning your items with Common Threads, authentication is $25 per item as part of the consignment process. Hermès items remain $65.
Authentication services are priced as follows:
- $35 per handbag or wallet
- $65 per Hermès item due to the additional verification required
If you're consigning your items with Common Threads, authentication is $25 per item as part of the consignment process. Hermès items remain $65.
During your appointment, our team will review your items and have you complete an authentication consent form. This form includes your contact information and authorizes Common Threads to temporarily retain your items if additional review is needed. Most authentications are completed during your appointment, though some items require further verification.
During your appointment, our team will review your items and have you complete an authentication consent form. This form includes your contact information and authorizes Common Threads to temporarily retain your items if additional review is needed. Most authentications are completed during your appointment, though some items require further verification.
Sometimes. While many authentications are completed during your appointment, certain items require additional evaluation. If so, your items may be securely held for up to 72 hours while the authentication process is completed.
Sometimes. While many authentications are completed during your appointment, certain items require additional evaluation. If so, your items may be securely held for up to 72 hours while the authentication process is completed.
If your items need additional review, they are securely stored by our team until the authentication process is complete and you return to pick them up.
If your items need additional review, they are securely stored by our team until the authentication process is complete and you return to pick them up.
Most luxury item authentications are completed within 24 hours. In some cases, additional verification is required, and the process may take up to 72 hours. Rush authentication services may be available for an additional fee—please ask about expedited options during your appointment.
Most luxury item authentications are completed within 24 hours. In some cases, additional verification is required, and the process may take up to 72 hours. Rush authentication services may be available for an additional fee—please ask about expedited options during your appointment.
Once your authentication has been completed, you'll receive both a phone call and an email letting you know your items are ready for pickup.
Once your authentication has been completed, you'll receive both a phone call and an email letting you know your items are ready for pickup.
Yes. You can choose whether you'd like to receive:
- A certificate for every item submitted, regardless of the authentication result, or
- A certificate only for items confirmed to be authentic.
Yes. You can choose whether you'd like to receive:
- A certificate for every item submitted, regardless of the authentication result, or
- A certificate only for items confirmed to be authentic.
Yes. In addition to handbags and wallets, we can authenticate many luxury shoes, belts, jewelry, scarves, and select clothing items. We recommend calling ahead before your appointment to confirm that we can evaluate your specific item.
Yes. In addition to handbags and wallets, we can authenticate many luxury shoes, belts, jewelry, scarves, and select clothing items. We recommend calling ahead before your appointment to confirm that we can evaluate your specific item.
No. If you're consigning designer items with Common Threads, simply bring them to your regular consignment appointment. Authentication is completed as part of the consignment process, and no separate authentication appointment is required. Authentication for consignment items is $25 per item, while Hermès pieces are $65.
No. If you're consigning designer items with Common Threads, simply bring them to your regular consignment appointment. Authentication is completed as part of the consignment process, and no separate authentication appointment is required. Authentication for consignment items is $25 per item, while Hermès pieces are $65.
Original purchase receipts are preferred whenever available. If you no longer have your receipt, you may be able to request a duplicate from the original retailer. Authenticity cards and serial numbers alone are not accepted as proof of authenticity because they can be replicated. If needed, Common Threads can authenticate your item before it is accepted for consignment.
Original purchase receipts are preferred whenever available. If you no longer have your receipt, you may be able to request a duplicate from the original retailer. Authenticity cards and serial numbers alone are not accepted as proof of authenticity because they can be replicated. If needed, Common Threads can authenticate your item before it is accepted for consignment.
Our team authenticates many of the world's leading luxury brands, including Louis Vuitton, Chanel, Gucci, Prada, Hermès, Bottega Veneta, and many others. If you're unsure whether we can authenticate your item, please contact us before scheduling your appointment.
Our team authenticates many of the world's leading luxury brands, including Louis Vuitton, Chanel, Gucci, Prada, Hermès, Bottega Veneta, and many others. If you're unsure whether we can authenticate your item, please contact us before scheduling your appointment.
We guarantee the authenticity of all designer items in our store. Every handbag is accompanied by either an original receipt, original tags, receipt from a trusted reseller, or a certificate of authenticity from a major online authentication service (AuthenticateFirst, Real Authentication, Legit Grails, or Entrupy).
We guarantee the authenticity of all designer items in our store. Every handbag is accompanied by either an original receipt, original tags, receipt from a trusted reseller, or a certificate of authenticity from a major online authentication service (AuthenticateFirst, Real Authentication, Legit Grails, or Entrupy).
Personal Styling FAQ
A personal styling appointment is a one-on-one shopping experience with a Common Threads stylist. During your appointment, your stylist will learn about your style preferences, wardrobe needs, lifestyle, and budget to curate a personalized selection of clothing, shoes, handbags, and accessories just for you.
A personal styling appointment is a one-on-one shopping experience with a Common Threads stylist. During your appointment, your stylist will learn about your style preferences, wardrobe needs, lifestyle, and budget to curate a personalized selection of clothing, shoes, handbags, and accessories just for you.
No. Personal styling appointments at Common Threads are complimentary, making it easy to receive expert styling advice while shopping for luxury consignment and designer fashion.
No. Personal styling appointments at Common Threads are complimentary, making it easy to receive expert styling advice while shopping for luxury consignment and designer fashion.
Appointment lengths may vary based on your needs, but each session is designed to provide ample time for your stylist to create a personalized shopping experience and help you find pieces you'll love.
Appointment lengths may vary based on your needs, but each session is designed to provide ample time for your stylist to create a personalized shopping experience and help you find pieces you'll love.
Your stylist will discuss your personal style, wardrobe goals, favorite brands, sizing, and the occasions you're shopping for. Before you arrive, they'll hand-select items from the boutique so you can spend your appointment trying on thoughtfully curated looks instead of browsing the racks.
Your stylist will discuss your personal style, wardrobe goals, favorite brands, sizing, and the occasions you're shopping for. Before you arrive, they'll hand-select items from the boutique so you can spend your appointment trying on thoughtfully curated looks instead of browsing the racks.
Personal styling is ideal for anyone looking to refresh their wardrobe, build a capsule closet, shop for a special event, transition into a new season, or simply discover new styles with the guidance of an experienced fashion expert.
Personal styling is ideal for anyone looking to refresh their wardrobe, build a capsule closet, shop for a special event, transition into a new season, or simply discover new styles with the guidance of an experienced fashion expert.
Yes. Whether you're shopping for a wedding, vacation, work wardrobe, date night, holiday party, or another special occasion, your stylist will curate pieces that match your style and the event you're dressing for.
Yes. Whether you're shopping for a wedding, vacation, work wardrobe, date night, holiday party, or another special occasion, your stylist will curate pieces that match your style and the event you're dressing for.
Not at all. Your stylist will help you identify silhouettes, colors, brands, and outfit combinations that complement your lifestyle and personal taste. Personal styling is designed for both seasoned fashion lovers and those looking for expert guidance.
Not at all. Your stylist will help you identify silhouettes, colors, brands, and outfit combinations that complement your lifestyle and personal taste. Personal styling is designed for both seasoned fashion lovers and those looking for expert guidance.
Yes. If you're looking to simplify your closet, your stylist can recommend versatile designer pieces that mix and match easily, helping you build a wardrobe that works for everyday wear, travel, work, or special occasions.
Yes. If you're looking to simplify your closet, your stylist can recommend versatile designer pieces that mix and match easily, helping you build a wardrobe that works for everyday wear, travel, work, or special occasions.
Your stylist will select from Common Threads' ever-changing inventory of authenticated luxury and contemporary brands. Because every item is consigned, each appointment features unique, one-of-a-kind pieces that reflect your preferences and sizing.
Your stylist will select from Common Threads' ever-changing inventory of authenticated luxury and contemporary brands. Because every item is consigned, each appointment features unique, one-of-a-kind pieces that reflect your preferences and sizing.
Absolutely. There is no obligation to purchase, but you're welcome to buy any of the pieces your stylist selects during your appointment. Since inventory is one of a kind, purchasing items you love during your visit is recommended.
Absolutely. There is no obligation to purchase, but you're welcome to buy any of the pieces your stylist selects during your appointment. Since inventory is one of a kind, purchasing items you love during your visit is recommended.
Personal styling appointments are available at the Common Threads Denver boutique. Appointments should be booked in advance to ensure a stylist is available and can prepare a personalized selection before your visit.
Personal styling appointments are available at the Common Threads Denver boutique. Appointments should be booked in advance to ensure a stylist is available and can prepare a personalized selection before your visit.
You can book your personal styling appointment online using the Common Threads appointment calendar or contact the Denver store directly if you have questions before scheduling.
You can book your personal styling appointment online using the Common Threads appointment calendar or contact the Denver store directly if you have questions before scheduling.
Wear something comfortable that is easy to change in and out of. If you have a favorite pair of shoes or a go-to layering piece that you wear often, feel free to bring them along. This helps your stylist create outfits that complement your existing wardrobe and fit your everyday lifestyle.
Wear something comfortable that is easy to change in and out of. If you have a favorite pair of shoes or a go-to layering piece that you wear often, feel free to bring them along. This helps your stylist create outfits that complement your existing wardrobe and fit your everyday lifestyle.
Before your appointment, think about your wardrobe goals, preferred brands, sizing, budget, and any upcoming events you're shopping for. It can also be helpful to save inspiration photos or create a Pinterest board with looks you love. The more your stylist knows about your personal style, the more personalized your shopping experience will be.
Before your appointment, think about your wardrobe goals, preferred brands, sizing, budget, and any upcoming events you're shopping for. It can also be helpful to save inspiration photos or create a Pinterest board with looks you love. The more your stylist knows about your personal style, the more personalized your shopping experience will be.
Absolutely. Our stylists are experienced in selecting clothing that complements a variety of body shapes, sizes, and personal styles. They'll recommend silhouettes, colors, and proportions that help you feel comfortable and confident while creating outfits that flatter your unique shape.
Absolutely. Our stylists are experienced in selecting clothing that complements a variety of body shapes, sizes, and personal styles. They'll recommend silhouettes, colors, and proportions that help you feel comfortable and confident while creating outfits that flatter your unique shape.
Yes. If you'd like, you're welcome to bring a few favorite wardrobe staples or photos of pieces you wear often. Your stylist can recommend luxury consignment finds that mix and match with your existing wardrobe, helping you create more outfit combinations without starting from scratch.
Yes. If you'd like, you're welcome to bring a few favorite wardrobe staples or photos of pieces you wear often. Your stylist can recommend luxury consignment finds that mix and match with your existing wardrobe, helping you create more outfit combinations without starting from scratch.
Yes. Whether you're transitioning from winter to spring, updating your fall wardrobe, or shopping for vacation, work, or holiday events, your stylist can help you refresh your closet with versatile designer pieces that fit the season and your lifestyle.
Yes. Whether you're transitioning from winter to spring, updating your fall wardrobe, or shopping for vacation, work, or holiday events, your stylist can help you refresh your closet with versatile designer pieces that fit the season and your lifestyle.
You don't need to bring anything, but you're welcome to bring inspiration photos, a favorite handbag, shoes, or a few wardrobe pieces you'd like to build around. If you're shopping for a specific occasion, letting your stylist know in advance will help them prepare a curated selection before your arrival.
You don't need to bring anything, but you're welcome to bring inspiration photos, a favorite handbag, shoes, or a few wardrobe pieces you'd like to build around. If you're shopping for a specific occasion, letting your stylist know in advance will help them prepare a curated selection before your arrival.
Have additional questions about our online shop?
Please direct inquiries to denver@shopcommonthreads.com